![]() ![]() Next, a woman is watching a yoga tutorial as she exercises on her bedroom floor. When the phone is lifted from the floor, the couple cringe as they discover the cracked screen. ![]() As they pose for the timed photo, the camera falls to the floor. Hopefully, these tips will help in case Kies is not connecting to your phone.Two people use a glass of water to hold up a smart phone on a table in order to take a selfie. Go to Control > Panel > Programs > Default Programs > Set Default Programs and click on Outlook and make it your default option, then save the changes. If the problem is still present, it means that there’s an issue with your PC. If they are no, check them and try connecting the phone again. Go to Tools > Preferences > Device and see if all the options under Initialize System Log are checked. In most cases, this error is created by the preferences, so the first thing you should do is check them. However, sometimes it’s unable to do it and displays the “An error has occurred while preparing to sync” message, no matter the phone you’re trying to connect. Kies doesn’t sync properly with the phoneīasically, the main function of this tool is syncing all the files on your phone with your PC. Otherwise, update the software according to the Android version you have on your phone and the error shouldn’t appear anymore. If you have multiple Samsung devices which you use alongside Kies, you can install both variants of software on your PC. To be more specific, Kies 2.6 supports Samsung phones with Android 4.3 and less, while Kies 3.0 supports Android 4.3 and above. This is actually very easy to solve since the explanation is easy: it depends on the Kies version you have installed. After you’re done, try reconnecting your phone.
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